Fitbit Records Too Many Floors

Of course the app shows too many floors because it gets its data from the tracker which is wildly miscounting floors.

Fitbit records too many floors.

I measured my stride to set it up and i ve been impressed with how accurate it s been. It s been known to generate extra floors when there are air currents. By any chance have you left the tracker close to a fan. Too many floors recorded.

Once you reach the top of both flights of stairs stop to look at the number counted. Put on your tracker and check the number of floors before you begin to walk. Use your tracker for a few days and let me know if still tracking extra floors. I just received the following insanely unhelpful response.

Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. If the number of floors counted is significantly off please reply to me so i can determine which steps should we take next. Pressure changes due to things like weather or gusts of wind may record floors. Walk up the 2 flights in a row trying not to stop at any point.

This is the story of how i managed to climb 700 floors without actually climbing 700 floors earning the. Your device registers 1 floor when you climb about 10 feet or 3 meters. Whenever there is a storm brewing my fitbit seems to claim more floors. Part of fitbit s community system are badges you can achieve by hitting some milestones.

It feels like every single time i reply to support i get a response back that is somehow even less helpful than the previous responses and i don t think support is reading the history to even know what they re replying to at this point. Today it said 39 when i know it s only been 7 i ve seen the posts regarding barometric press. In this case there are a couple of things that may be causing your tracker to record extra floors. Too many floors recorded.

Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors. I tested it out and sure enough that. I believe the fitbit tracker uses an altimeter to determine floors by barometric pressure. Tap set up a device.

I have had my fitbit one since march. Heydy community moderator fitbit. Though your tracker is designed to look for pressure changes based on elevation gains pressure changes due to other causes such as a gust of wind a weather change or opening a door can occasionally cause your tracker to. It also has to make an assumption about how many feet a floor is so it s possible that the actual distance between your floors differ which could also throw off the numbers.

The reason i m asking this is because the altimeter that the trackers that count floors have i s a sensor that calculates altitude based on atmospheric pressure. The past three days it s registered waaaay too many floors all of a sudden. Choose your device and follow the on screen instructions to continue. Keep in mind that your charge 2 records a floor climbed every time it detects an elevation gain of 10 feet combined with constant motion and does not count floors descended.

From the fitbit app dashboard tap or click the account icon.