Fitbit Step Counter Not Working

For fitbit versa and fitbit ionic press and hold the back and bottom buttons until you see the fitbit logo on the screen.

Fitbit step counter not working.

Your tracker should vibrate. Let go of the buttons. Tjharding and charlie2869 you ve done an excellent job troubleshooting your fitbit. Through our testing we ve found fitbit to be among the most accurate in sleep tracking heart monitoring and step counting with its in house algorithms improving all the time.

However my step count if frozen at 13 063 steps and will not count anymore steps or miles calories stairs etc. Your fitbit fitness tracker is supposed to record various things like steps calories and time. Before to continue with the next steps i d like to know what you can see on the display of your fitbit. For fitbit versa lite edition and fitbit versa 2 hold the back button for 10 seconds.

The length of your charge varies depending on your device but there are ways to extend it. If all of these steps have failed you try restarting your fitbit. However it continues to track my heart rate. Your device registers 1 floor when you climb about 10 feet or 3 meters.

Simply press the side button on your charge 4 while it s turned on. Is this responding when trying to charge it. On your versa 2 swipe over and select the timer option. Contact fitbit explain problem try their solutions if doesn t work have them send form for a new one.

Fitbit devices have a finely tuned algorithm for step counting. If everything is properly connected and still not working try plugging it into a different usb port. When it fails to do that it feels like there s no point having the tracker. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running.

Have you tried to set it up. This guide will walk you through fixing any issues you have with your fitness tracker not recording your steps. When working at a desk cooking or performing other activities with arm movements a device on your wrist may add some steps. The fitbit is halfway charged currently.

I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. I had to do that and had a new watch in 4 days just watch no band or anything else but not a problem.