Fitbit Surge Not Counting Floors

Ive had one problem after another i wish i d bought a garmin.

Fitbit surge not counting floors.

Not all flights are the same height or distance so if the flight you climbed is less than 10 feet you may find that the device s floor count doesn t exactly match how many floors you climbed. Sometimes i wake up in the morning and have already 8 floors done. When your tracker is on your non dominant wrist fitbit increases the step counting sensitivity. This helps to reduce undercounting your steps and it is also the default setting.

Partial floors are not counted so if you climb 15 ft you get credit for one floor. Your device registers 1 floor when you climb about 10 feet or 3 meters. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. Your device registers one floor when you climb about 10 feet at one time.

Let me help you with your charge 2 not counting floors nor notifying you about new badges. The unit uses the air pressure altimeter to count floors and it only counts floors going up not down. I have restarted it that didnt work fed up with it it cost a fortune and doesnt work properly. Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo.

Over the past week my fit bit has stopped counting floors. It will count 1 floor for every 10 ft it detects you climbed. I normally do around 40 60 floors a day and no i m lucky if it registers 1. It s great to have you here.

I do have a similar problem with my fitbit surge. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Your device uses it s altimeter to detect variance in altitude. The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.

A pressure difference equivalent to about 10 ft is counted as 1 floor. Mtbiker26 welcome to the fitbit community. Fitbit charge 2 fitbit one or fitbit surge. Bought it mid of january and it worked fine till 24th of february.

Last sunday i was out with wife and daughter and my surge recorded 188 floors. Sorry for the delay in my reply. By joining our community you agree to uphold these guidelines so please take a moment to look them over. Exposure to excess moisture can also cause result in fewer floors.

Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed.